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Plum Paper Support
Frequently Asked Questions
My Account
General Questions
Placing an Order
Product Questions
Shipping Questions
Pending Order
Returns and Exchanges
Problem With an Order
Pending Order FAQs
Q:
After my order has been placed, can I change my order?
Q:
Can my planner order be rushed?
Q:
What is your current processing time?
Q:
Why is my order taking longer than expected to ship?
Q:
Can I change the shipping address on my order?
A:

If you need to change the address on your order, there is a chance that we can make the correction before your order is shipped. Please email us as soon as possible with the new address to see if it is not too late. We will always do our best to accommodate this change.

Q:
I did not receive my confirmation email, can you resend it?
Q:
How can I check the status of my order?
Q:
Are "ship dates" the estimated delivery window?
Send Us An Email
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