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Plum Paper Support
Frequently Asked Questions
My Account
General Questions
Placing an Order
Product Questions
Shipping Questions
Pending Order
Returns and Exchanges
Problem With an Order
Pending Order FAQs
Q:
After my order has been placed, can I change my order?
Q:
Can my planner order be rushed?
Q:
What is your current processing time?
Q:
Why is my order taking longer than expected to ship?
Q:
Can I change the shipping address on my order?
Q:
I did not receive my confirmation email, can you resend it?
A:

We would be happy to resend the confirmation email to you. Please send us an email to hello@plumpaper.com to request it be resent to you. You can also view your full order details in your account profile under Orders. Your planner details and shipping address can be viewed here.

Q:
How can I check the status of my order?
Q:
Are "ship dates" the estimated delivery window?
Send Us An Email
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