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Plum Paper Support
Frequently Asked Questions
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Shipping Questions FAQs
Q:
How long does shipping take?
A:

Once your package has been picked up from our warehouse, shipping will take these estimated times to be delivered:

Standard Shipping (FedEx, USPS, UPS): Typically, 3–5 business days within the U.S.

Expedited Shipping (FedEx, UPS, USPS): Usually 2–3 business days.

International Shipping (USPS, FedEx, UPS): Delivery times vary by country, but generally 3-5 business days.

Shipping Times are separate from Processing Times. Please be aware that all shipping carriers are experiencing shipping delays. We are not responsible for these delays and cannot guarantee shipping delivery times.

Q:
Can I change the shipping address on my order?
Q:
What method is used to ship my package?
Q:
I am shipping internationally. Is there anything I need to know?
Q:
What countries do you ship to?
Q:
I provided the incorrect address and my package was returned to you. What is your policy?
Q:
My package has been delayed in shipping. What can you do?
Q:
Can I pick up my order?
Q:
Do you ship to P.O. boxes?
Q:
How do I track my package?
Q:
My tracking shows that my package was delivered, but I have not received it. What do I do?
Q:
Do you offer Free Shipping?
Q:
How do I contact the shipping carrier?
Send Us An Email
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