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Frequently Asked Questions
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Shipping Questions FAQs
Q:
How do I track my package?
A:

As soon as your label is created and your package ships, an email is automatically sent to the email address on your account, giving you your tracking information. Just click on the link in this email, and you will be able to track your package.

You can also find your tracking information in your account profile under the orders tab.

For the best up-to-date tracking for your package, please enter your tracking information directly at UPS.com or USPS.com.

If your order was shipped with UPS Surepost, you can find the USPS tracking number assigned to your package on UPS.com.

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