The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Please contact your local customs office for information.

To avoid a delay in receiving your order from customs, consider the following:

Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.

To pay customs fees for your package, please enter your tracking number on UPS.com, and they will provide you with a link to pay.

We do not offer refunds for packages that are refused or not picked up at customs.

A UPS.com user account will need to be created separately in order to pay any customs fees and taxes.

Please be aware that the prices on our website are listed in USD. All currency conversions will be done by your credit card company at the time of checkout.

We work with our shipping carriers to provide the absolute best price point we can for international shipping. International shipping costs will be calculated at checkout once the destination address has been entered.