30% Off Sitewide | Cyber Sale 11/26-12/1
Plum Paper Support
Frequently Asked Questions
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Shipping Questions
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Shipping Questions FAQs
Q:
How long does shipping take?
Q:
Can I change the shipping address on my order?
Q:
What method is used to ship my package?
Q:
I am shipping internationally. Is there anything I need to know?
Q:
What countries do you ship to?
Q:
I provided the incorrect address and my package was returned to you. What is your policy?
Q:
My package has been delayed in shipping. What can you do?
Q:
Can I pick up my order?
Q:
Do you ship to P.O. boxes?
Q:
How do I track my package?
Q:
My tracking shows that my package was delivered, but I have not received it. What do I do?
Q:
Do you offer Free Shipping?
A:

Yes! Free standard shipping on continental US orders over $100. Shopping cart total must reach $100 or more before taxes and after discount to receive free shipping discount at checkout. No Promo Code Required. Discount automatically applied at checkout. Promotion does not apply to Hawaiian + Alaskan addresses, APOs, Priority Shipping, or International orders. Cannot be combined with any other promotions. Excludes all purchase orders and gift cards. Discount cannot be applied to orders placed prior to sale start. Limited time only. Terms of offer are subject to change at any time without notice.

We are not able to offer free shipping for Hawaiian, Alaskan, APO/FPO, or non-continental US addresses. We are not able to offer free international shipping. Gift card purchases do not count towards the subtotal for free shipping.

Q:
How do I contact the shipping carrier?
Send Us An Email
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